Política de devoluciones

Because all our products are made-to-order, we don’t accept returns or exchanges for buyer’s remorse, wrong size, or change of mind. However, we’ll always make it right if there’s an issue with your order.

Damaged or Incorrect Items

If your order arrives damaged, misprinted, or defective, please contact us within 14 days of delivery with photos of the issue and your order number.
We’ll gladly offer a replacement or refund after review.

Return Eligibility

  • Returns are only accepted for defective or incorrect items.

  • Items must be unused, unwashed, and in the original packaging.

  • We do not accept returns for size, color, or design preferences.

Refunds

Once your claim is approved, refunds are processed back to your original payment method.
Please allow up to 7–10 business days for the refund to appear.

Shipping Regions

We currently ship to the United States, Canada, and Mexico.
Shipping times and fees vary by location — please refer to the product page for specific details.

How to Contact Us

For any issues, reach us at:
📧 yougenthreads369@gmail.com
Include your order number and clear photos of the product.